Caring for a parent on Medicare?
You’ve been the You’ve been the driver, the scheduler, the pharmacist, the translator, the advocate.
Let’s share the load.
Match your parent with an advocate — real people, backed by a licensed medical group — who take on the calls, the paperwork, the rides, and the refills, and follow through until it’s done. Covered by Medicare. Many members pay $0. And they keep their own doctor.
Try it — nothing saved, no forms
What’s on your plate right now?
Sometimes it’s a form. Sometimes it’s a ride. Tap anything below and watch it move to your parent’s advocate — with what actually happens next.
Your plate
7 thingsNothing left on you.
That’s the idea.Their advocate’s plate
0 handledTap something on your plate —
a real person picks it up.
Seven things you’re quietly carrying. Tap to hand one off.
Check Their BenefitsIllustrative — what their advocate takes on is shaped with your parent on the very first call. Covered by Medicare; many members pay $0. Depending on their specific plan, a small coinsurance may apply — we confirm exact coverage, in plain terms, before anything begins.
In the loop, not on the hook
You hear that it happened. Not that it’s due.
When your parent has an advocate, “who’s calling the insurance company?” stops being your group chat’s hardest question. Their advocate makes the call, books the ride, chases the refill — and follows through until it’s done. With your parent’s permission, you get the update — and so can your siblings.
Check their benefits in about 3 minutes →
Mom’s advocateThis week · all handledThe people behind their advocate
An advocate for your parent. Relief for you.
Real people — not an app your parent has to learn. Backed by a licensed medical group, working alongside your parent’s own doctor, and — with your parent’s OK — keeping you in the loop.
Their advocate
Makes the calls, handles the paperwork, books the rides, chases the refills — and stays on it until it’s resolved.
Your first call for everything logisticalTheir advocate team
Keeps your parent’s whole picture — history, preferences, what’s pending — so no one has to start from scratch.
People who know the storyLicensed providers
A licensed medical group stands behind every advocate — plus a large network of trusted community partners.
Real people, not a portalTheir doctor
Stays their doctor. Advocates work alongside them — never around them — and keep them in the loop.
Nothing about their care changes handsWhat you get back
Less time on hold. More time being their kid.
The hours you spend chasing their care — redialing, waiting, re-explaining — come back to you. Their advocate carries that weight, and only brings you in when a decision is truly yours (or theirs) to make.
Getting started
Three steps. You can do the first one from your couch.
Check their benefits
About 3 minutes, and you can answer for them — their name, date of birth, and basic Medicare info. Nothing to sign today.
We confirm their coverage
We check your parent’s Medicare benefits and tell you both, in plain terms, what’s covered — and whether they’d owe anything — before anything begins.
Their advocate gets to work
Their advocate team learns your parent’s situation, makes the calls, and follows through. With your parent’s OK, you’re in the loop.
More than advocacy
Support for their whole life.
Pair Team advocates help connect your parent to the support their health depends on — not just appointments and paperwork, but food, rides, housing resources, and someone who knows who to call. Behind them stand licensed providers and trusted local organizations, and your parent’s own doctor stays at the center of their care.
What an advocate doesn’t do: diagnose, prescribe, or replace their doctor. Their care stays with their doctor — their advocate makes everything around it easier.
Delivered through Medicare’s Principal Illness Navigation (PIN) and Community Health Integration (CHI) programs.
Questions families ask
Good questions. Honest answers.
Can I check their benefits for them?
Yes — many families do. Enter your parent’s name and date of birth, and your own contact details if you’re the best person to reach. Nothing starts without your parent: before any support begins, we talk with them directly, and you’re welcome on that call.
Is this legitimate?
Yes. Pair Team is a licensed medical group with licensed providers and real advocates. Medicare covers dedicated care-navigation support like this, and we confirm your parent’s specific coverage in plain terms before anything begins. We will never ask for a credit card or their Social Security number here — and we never call out of the blue asking for either.
Will this cost my parent anything?
This support is covered by Medicare, and many members pay $0. Depending on their specific plan, a small coinsurance may apply. We confirm their exact coverage with you both before anything begins and tell you plainly what — if anything — they would owe.
Does my parent need a serious illness to qualify?
Not necessarily. Advocacy support is for people managing ongoing conditions — or the everyday tangle of appointments, paperwork, and phone calls that comes with them. If you’re not sure your parent qualifies, the check takes about 3 minutes and you can answer for them.
Will they keep their own doctor?
Yes — always. Their advocate never replaces their doctor. A licensed Pair Team provider is involved in setting up their support, and their doctor stays at the center of their care. Advocates can’t diagnose or prescribe; they make everything around the doctor visit easier.
Does my parent need a smartphone or computer?
No. A regular phone works fine — their advocate communicates however your parent is most comfortable. There’s no app they have to learn and no portal they have to log in to.
What if my parent is hesitant?
Most are, at first — new things are a hard sell for a proud parent. There’s nothing to sign today, and meeting their advocate commits them to nothing. Many families find the first call does the convincing: it’s a real person, not a pitch. And you can be on the line.
How do I stay in the loop?
With your parent’s permission, their advocate keeps you posted on what matters — calls made, refills handled, rides booked — so you hear that things happened, not that they’re overdue. Updates can go to more than one family member, so siblings stay on the same page.
What happens to their information?
It’s protected under HIPAA and used only to confirm coverage and set up their support. We ask for basic contact and Medicare details — never a Social Security number, never a credit card.
One less thing on your list
See what your parent’s Medicare covers.
About 3 minutes, and you can answer for them. An advocate in their corner after — and you, finally, back to being the daughter or son.